AI Ops — Admin Dashboard

Sarah Johnson

sarah.johnson@example.com · +14045550101

hot leadcontacted

Lead Details

Service Requested: AC Repair
Location: 30305
Urgency: critical
Score: 95 / 100
Spam Score: 5
Next Action: Contact immediately by phone - this is an emergency situation with vulnerable family members
SMS Consent: Yes
Booking Link: https://calendly.com/comfortair/consultation

Message

Our AC unit stopped working this morning and it's 95 degrees. We have elderly parents at home. Need someone ASAP please!

AI Summary

Sarah Johnson needs immediate AC repair after her unit stopped working this morning in 95-degree weather, with elderly parents at home creating a critical urgency situation. High-priority hot lead (score: 95) requiring ASAP response.

Timeline (4)

lead ingested

4/10/2026, 8:49:38 PM

{
  "source": "website_form",
  "rawMetadata": {
    "page": "/contact",
    "utm_source": "google"
  }
}

lead classified

4/10/2026, 8:49:45 PM

{
  "score": 95,
  "urgency": "critical",
  "reasoning": "High-value emergency lead in service area with clear need, urgency factors (elderly at home, 95 degree weather), and AC unit complete failure requiring immediate response",
  "classification": "hot_lead"
}

email send failed

4/10/2026, 8:49:51 PM

{
  "error": "Email send failed: The yourdomain.com domain is not verified. Please, add and verify your domain on https://resend.com/domains",
  "template": "hot_lead"
}

sms send failed

4/10/2026, 8:49:51 PM

{
  "error": "Missing required env var: TWILIO_ACCOUNT_SID"
}